top of page
FREQUENTLY ASKED QUESTIONS
-
Q: What services does Blink Brentwood offer?A: We provide professional beauty training programs and sell high-quality digital training manuals for beauty schools and individual learners.
-
Q: How can I contact customer support?A: You can reach our customer support team via email at blinkbrentwood@gmail.com or by phone at 07470376376. We are here to assist you with any questions or concerns.
-
Q: How do I purchase a digital training manual?A: You can purchase our digital training manuals directly from our website. Simply select the manual you need, add it to your cart, and proceed to checkout.
-
Q: Are the digital training manuals refundable?A: No, due to the nature of digital products, all sales are final and non-refundable. Please review the product details carefully before purchasing.
-
Q: How do I access my purchased digital training manual?A: Once your purchase is completed, you will receive an email with a download link to access your digital training manual. You can also find the download link in your account under "My Orders."
-
Q: What format are the digital training manuals in?A: Our digital training manuals are provided in PDF format, which is compatible with most devices and software.
-
Q: What types of beauty training courses do you offer?A: We offer a range of beauty training courses, including courses on Lash Extensions skincare, Lash Lifts and more. Each program includes both theoretical and hands-on training.
-
Q: How do I enroll in a beauty training program?A: To enroll, visit our "Training Courses" page, select the course you're interested in, and follow the enrollment instructions. You can also contact us for more information.
-
Q: What payment methods do you accept?A: We accept all major credit cards, PayPal, and Klarna/Clearpay for installment payments.
-
Q: How does Klarna/Clearpay work?A: Klarna and Clearpay allow you to split your purchase into smaller, interest-free payments. Select Klarna or Clearpay at checkout and follow the prompts to set up your payment plan.
-
Q: Is my payment information secure?A: Yes, we use industry-standard encryption and secure payment gateways to protect your payment information. Your data is handled with the utmost care and confidentiality.
-
Q: Can I change or cancel my order?A: If you need to change or cancel your order, please contact us immediately. We will do our best to accommodate your request, but please note that once an order is processed, it may not be possible to make changes.
-
Q: I’m having trouble downloading my digital manual. What should I do?A: If you're experiencing issues with downloading your manual, please contact our customer support team at blinkbrentwood@gmail.com for assistance.
-
Q: The download link for my digital manual expired. How can I get a new one?A: If your download link has expired, contact our customer support team, and we will provide you with a new link.
-
Q: Do you offer discounts for bulk purchases of digital manuals?A: Yes, we offer discounts for bulk purchases. Please contact us at blinkbrentwood@gmail.com for more information and a custom quote.
-
Q: Can I get a demo or sample of a digital training manual before purchasing?A: We do not offer full demos, but you can view sample pages of our manuals on the product description page to get an idea of the content and quality.
bottom of page