CUSTOMER CARE
Our Customer Care policy is designed to ensure you have a smooth and satisfying experience:
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Support: We provide ongoing support before, during, and after your purchase. Our team is available to answer questions, offer guidance, and provide assistance.
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Quality Assurance: We guarantee the quality of our training programs and digital manuals. If you encounter any issues, please contact us and we will address them promptly.
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Your satisfaction is our top priority.
We understand that trust is crucial when it comes to online transactions. That's why we are committed to transparency, integrity, and excellence in all we do. Our goal is to ensure you feel confident and secure in your decision to choose Blink Brentwood for your beauty training and educational needs.
We look forward to serving you and helping you achieve your beauty career goals.
PRIVACY & SAFETY
At Blink Brentwood, we are committed to protecting your personal information and ensuring a safe and secure experience for all our customers. Below, we outline how we use, store, and protect your data.
Data Collection and Usage
We collect personal information from you when you make a purchase, sign up for our newsletter, or interact with our services. This information may include your name, email address, phone number, and payment details.
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Purpose of Data Collection: We use your data to process your orders, manage your account, and provide you with personalized service. Your information helps us improve our products and services and allows us to communicate with you effectively.
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Communication: After your purchase is completed successfully, we may contact you to confirm your order, provide shipping information, and offer customer support. We may also send you promotional emails about new products, special offers, or other information which we think you may find interesting.
Payment Verification
We use third-party banking services to verify and process payments securely. Your payment information is encrypted and processed by trusted payment gateways, ensuring your transactions are safe.
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Third-Party Services: Our payment processing partners adhere to the highest security standards and comply with relevant regulations to protect your financial information. We do not store your credit card details on our servers.
Data Protection
Protecting your personal information is of utmost importance to us. We implement a variety of security measures to ensure the safety of your data.
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Encryption: We use industry-standard encryption technologies to safeguard your data during transmission and storage.
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Access Control: Access to your personal information is restricted to authorized personnel only. We ensure that those with access to your data are bound by confidentiality obligations.
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Regular Audits: We regularly review our security practices and update them as necessary to protect against unauthorized access, data breaches, or other security threats.
Your Rights
You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights or have any concerns about how your data is being used, please contact us.
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Contact Information: You can reach out to us at info@blinkbrentwood.co.uk for any privacy-related inquiries or requests.
Building Trust and Transparency
We believe in transparency and strive to provide clear and comprehensive information about our data practices. Our goal is to build trust with our customers by ensuring their privacy and safety are always protected.
Thank you for trusting Blink Brentwood. We are committed to providing you with a secure and enjoyable experience.
PAYMENT METHODS
- Credit / Debit Cards
- Apple Pay
- Offline Payments